AGB
These Terms of Service govern your access to and use of Prose, including our website, products, services, checkout, customer support, and related features.
By visiting our website, placing an order, or using our services, you agree to these Terms of Service.
Store Information
Store name: Prose
Email: support@proselabel.com
Address: 412 W 7th St, Clovis, NM 88101, United States of America
Eligibility
By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
Products and Availability
Product availability may change without notice. We reserve the right to limit quantities, discontinue products, update product descriptions, or refuse orders at our discretion.
We make reasonable efforts to display product details, colors, sizes, images, pricing, and availability accurately. However, we do not guarantee that all product descriptions, images, colors, or other content will be error-free, complete, or current.
Colors may appear differently depending on your device screen settings.
Pricing and Payments
Prices are displayed at checkout. We reserve the right to update prices, discounts, promotions, and product availability at any time without prior notice.
Payment must be completed at the time of purchase. Orders are not confirmed until payment has been successfully processed and accepted.
We may use third-party payment processors to securely process payments.
Order Acceptance
After you place an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Suspected fraud;
- Unauthorized payment activity;
- Incorrect pricing or product information;
- Inventory issues;
- Shipping restrictions;
- Violation of these Terms;
- Abuse of promotions, discounts, or return policies.
If an order is canceled after payment has been processed, we will issue a refund to the original payment method where applicable.
Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated. Prose is not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed delivery attempts, holidays, or events outside our reasonable control.
Risk of loss may pass to the customer when the order is delivered to the shipping address provided at checkout, subject to applicable law.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
By placing an order, you agree to review and follow the return instructions, eligibility requirements, and timelines stated in that policy.
Customer Responsibilities
You agree not to use our website or services for unlawful, fraudulent, abusive, or harmful purposes.
You agree not to:
- Interfere with the security or operation of the website;
- Attempt to gain unauthorized access to our systems;
- Use false or misleading information;
- Place fraudulent orders;
- Abuse discounts, promotions, chargebacks, or return procedures;
- Copy, reproduce, or exploit website content without permission;
- Use our products or services in violation of applicable laws.
Intellectual Property
All content on our website, including text, images, graphics, logos, product descriptions, layout, design elements, and other materials, is owned by or licensed to Prose and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, display, sell, or exploit any website content without our prior written permission.
Third-Party Services
Our store may use third-party services, including payment processors, shipping carriers, analytics tools, advertising platforms, and e-commerce technology providers.
Your use of third-party services may be subject to their own terms and privacy policies. Prose is not responsible for third-party websites, platforms, services, or policies.
Promotions and Discounts
Promotions, discount codes, free shipping offers, and special offers may be subject to additional terms, expiration dates, exclusions, or quantity limits.
We reserve the right to modify, suspend, or cancel promotions at any time.
Discount codes may not be combined unless expressly stated.
Limitation of Liability
To the fullest extent permitted by law, Prose shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim, unless otherwise required by law.
No Guarantee of Uninterrupted Service
We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times.
We may update, suspend, restrict, or discontinue any part of the website or services without notice.
Indemnification
You agree to indemnify and hold harmless Prose from any claims, damages, liabilities, losses, costs, or expenses arising from your violation of these Terms, misuse of the website, fraudulent activity, or violation of applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Governing Law
These Terms of Service are governed by the laws of the State of New Mexico and the applicable laws of the United States, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms of Service at any time. The updated version will be posted on our website with a revised “Last updated” date.
Continued use of our website after changes are posted means you accept the updated Terms.
Contact
For questions about these Terms of Service, contact us at:
Prose
Email: support@proselabel.com
Address: 412 W 7th St, Clovis, NM 88101, United States of America